FAQ's
Find answers to the WorkCompass questions we get asked the most!
Surveys
- How do I send out a Leadership Survey?
- How do I set up 360° survey?
- How do I send out an Engagement Survey?
People Management
- How do I change an Employee's Manager?
- How can I add and archive users?
- How do I add or archive employees if I use the ADP Connector?
Reviews
- How do I complete a Final Review?
- How do I edit a comment?
- How do I request feedback from someone outside of my organization?
- How do I add an additional reviewer to my plan?
- How do I complete a review as an additional reviewer?
Performance Plan
- How do I create a plan?
- What is the Plan Quality Score?
- How do I set SMART Goals?
- What are Development Needs?
- How do I change the weighting of a goal?
- How do I add a milestone to my plan and how do I update progress on milestones?
- How can I edit an Approved Plan?
- How do I change my plan's due date?
- How do I complete a check-in?
- How do I approve a plan?
- How do I reopen and edit an archived plan?
- What are Competencies?
Insight
- How to check adaptability of WorkCompass at your organization?
- How can I set the calibration ideal distribution?
- Why are some individuals not included in the Potential and Competency report?
- Why does the Status Report indicate "No Plan" for an individual who actually has a plan?