FAQ's

Find answers to the WorkCompass questions we get asked the most!

• What are the Authorisation roles available in WorkCompass?
• How do I complete a check-in?
• How do I approve a plan?
• How do I reopen and edit an archived plan?
• (Admins) What are supported goals and how do I add them?
• How do I request feedback from someone outside of my organization?
• How do I add an additional reviewer to my plan?
• How can I add and archive users?
• How do I change an Employee's Manager?
• How do I change my plan's due date?
• How can I edit an Approved Plan?
• How do I add a milestone to my plan and how do I update progress on milestones?
• How do I complete a Final Review?
• How do I change the weighting of a goal?
• How do I edit a comment?
• How do I set up a 360° survey?
• How to check adaptability of WorkCompass at your organization?(HR Admins only)
• How do I add or archive employees if I use the ADP Connector?
• How do I create a plan?
• How do I complete a review as an additional reviewer?
• What is the Plan Quality Score?
• What are Development Needs?
• How do I set SMART Goals?
• What are Competencies?
• How do I send out a Leadership Survey?(Admins and Managers)
• How do I send out an Engagement Survey?(Admins)