The Total Quality Score is a tool that calculates the quality of your plan's content. It does not have any impact on your final rating, it's simply there to help you create the best plan possible.
There is no minimum percentage that this Total Quality Score needs to hit but we recommend that users aim for a score between 50-70%, which is already more than 10 times better than plans with no artificial intelligence presence.
The idea is not to get to 100%, but rather to make sure that your goals are as SMART as possible. If a goal is SMART, the letters to the left above the goal will light up and you will notice the plan score increasing.
If a goal is not completely SMART, then you will see a pop-up with our virtual assistant offering you a suggestion to make the goal more SMART.
Additionally, we also recommend that you aim for 3-5 goals and 3-5 competencies. If you have entered more than this number, it could cause the score to go down. However, we realize that some organizations may advise to enter more goals.
As mentioned the score is just a guideline and as long as you are within 50-70% this means you're creating a good quality plan.
