Understanding Roles
WorkCompass utilizes a simple hierarchical structure that determines your access and permissions based on your role within the platform. Each role builds on the access of the previous ones, meaning higher roles like Admins have access to everything, and Employees have the lowest level of access.
Employee
Employees are the primary user type in the system. This role allows you to create, view, and update your performance plan. You can view your profile and update some information about yourself. You can also open up a ticket with Support and access the Knowledge Base.
Manager
Managers will typically have a number of Employees reporting to them. As a result, they can see their team members and review and approve their team plans. Managers also have access to their Teams profiles and can update more information. This includes updating who a team member reports to. This can be very useful if there’s a change of team internally.
Divisional Admin
Divisional Admins have specific permissions within the platform. Divisions are areas within the business, like accounts or finance or HR. Typically, this role is given to people that oversee multiple teams and managers and set higher level goals. While there is a distinction between departments and divisions in WorkCompass, this role can be assigned to people that manage a single department or even multiple departments or divisions.
Admin
The Admin role has the highest level of authority in the system and is normally assigned to the Human Resources administrators and/or leadership team. This role provides unrestricted access to all system features and data.